Answering Service with Caller ID Name & Redirected Number Delivery
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Martha Jones calls her doctor's office "West End MD" after 5pm. |
West End MD forwards phones each night to answering service. Calls here are "redirected" to the answering service. |
Answering service phones indicate redirected call is from the client "West End MD" and that Martha Jones originated the call. |
Answering service pages West End MD staff to call Martha. |
See how ISDN BRI compares to other trunk methods for answering services.
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ISDN BRI circuits |
Analog trunks |
ISDN PRI circuit(s) |
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Redundancy |
Yes |
Yes |
No, requires two circuits for redundancy |
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Caller ID Name |
Yes |
No |
Yes |
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Redirect Number |
Yes |
No |
Yes |
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Affordable |
Lowest cost |
50% more per channel |
Must purchase 23 channels at a time |