|
"10 hours
after Isabel hit, our fiber voice T1 connections failed as the onsite
batteries powering the fiber electronics went dead. Yet, our
backup copper utilities never failed! We continued to process customer
calls !"
-Jannemieke L.
Keener
CEO Keener Communications |
Jannemieke Keener, CEO of Keener
Communications, Inc.
Keener Communications is a 24-hour inbound Call Center, processing 150,000
call per month. State of the art technology, redundant systems and truly professional call
center staff have made Keener a leader in this industry.
Before the hurricane hit, Jannemieke had Infotel
Systems install a backup PBX that uses a
fault tolerant ISDN "DID over BRI" voice
service. Having rich voice features of an ISDN PRI, it adds these fault
tolerant features only available on copper.
 | No local power required. The copper is line
powered from the central office. |
| No mid span repeaters are used. |
| No local smart jacks or Fiber/Copper converters
are required. |
The simple architecture of Direct Dial over ISDN BRI adds to the level of
reliability that survived a hurricane Isabel !
Read the Keener hurricane Isabel
success story
in Workplace Magazine |
