Caller ID Name Test & Repair

The Issue of Caller ID Name

Caller ID and Caller ID Name are the most popular telephone service features sold by local exchange carriers. Caller ID Name service was developed a few years after Caller ID (number). To add the "Name" to Caller ID, over 20 independent Caller ID Name databases exist in the US. Lack of sufficient coordination between these name databases contributes to Caller ID name errors.

 

We Correct Caller ID Name Errors

We fix incorrect Caller ID Name issues sent to answering parties when business make outbound calls landline or cell phone calls.

 

One method of fixing requires us to change your telephone service so you reveal only your main telephone number and not your roll over numbers. The benefits of this change are only one number to maintain in national databases. The main number almost always gets the proper name as it alone is tied to (411) directory assistance, billing, yellow pages, etc.

 

We do not handle any residential customer requests. The number you provide must answer in a business name when dialed.

 

Reasons to Fix Caller ID

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You paid for it.

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Caller ID is used to screen calls. A correct caller ID prioritizes your call.

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Most cell phones don't generate the correct Caller ID Name.

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A correct Caller ID Name makes you look more established as older businesses have fewer Caller ID errors.

 

Click here to perform a multi-carrier Caller ID test

Infotel Systems - Richmond, Virginia - Business Telephone Systems, Voice & Data Networks, Cabling, Carrier Services  804-266-6600