Health Care Communications

We have engineered and installed call centers for these high call volume health care clients.

www.athomecare.com

www.vacancer.com

www.bostwicklaboratories.com

www.pediatrix.com

www.bonsecours.com

More information on call centers.

 
Health Care Applications We Have Deployed
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Lab results lines

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Rx refill

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Inbound call centers. Call queuing.

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Dictation systems with auto email to transcription.

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Automatic on call rotation paging

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Centralized scheduling and billing via Voice over IP

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Doctor's on call system to protect doctor's Caller ID

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Direct Inward Dial for the small doctor's office. Private line telephone number is never revealed as Caller ID.

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Information Technology support. Computer networking. 

 
HIPAA Security Standard of 1996

The Health Insurance Portability and Accountability Act was passed by congress in 1996 to improve portability and continuity of health insurance coverage in the group and individual markets, to combat waste, fraud, and abuse in health insurance and health care delivery, to promote the use of medical savings accounts, to improve access to long-term care services and coverage, to simplify the administration of health insurance, and for other purposes.

 

HIPAA Security Standard Established 02/20/2003

These rules specify a series of administrative, technical, and physical security procedures for covered entities to use to assure the confidentiality of electronic protected health information. The standards are delineated into either required or addressable implementation specifications.

 

Infotel Systems Position on the HIPAA Security Standard

 If someone slips on a piece of ice in front of your office, you had better be able to show that you at least have a store of ice salt on your premise, even if you did not use it the day of the accident. 

 

Violating the well documented Federal HIPAA security rules can be grounds for state tort actions. HIPPA security compliance is all about continuous diligence in minimizing information security risks. Due diligence in implementing and maintaining HIPAA training, security and documentation requirements is essential for health care organizations to substantiate compliance efforts. One must avoid the appearance of carelessness in the event of civil litigation.   

 

Infotel's HIPPA services 
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We train our employees to follow HIPAA security protocol.

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We have specific checklists for the equipment we install.

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We provide HIPPA audits of; information and telecom systems, staff usage of these systems. 

 

Summary

Be able to show an auditor (or a jury) that your company follows HIPAA security rules through continuous, and well documented staff training and auditing.  

Infotel Systems - Richmond, Virginia - Business Telephone Systems, Voice & Data Networks, Cabling, Carrier Services  804-266-6600