Voice Applications

Over the years, we have developed custom Interactive Voice Response systems for many clients.  We use quality Intel/Dialogic voice boards, Intel development tools and custom assembled computers. Some of our custom applications have included...

800 Menu Routing

Developed for a few multi-office medical clients, the medical practice publishes one 800 number. Calls to this 800 number reveal a menu allowing transfers to all area offices.

800 Routing by Area Code

Developed for several real estate clients under a common franchise, you call an 800 number and are routed to the closest real estate office within the franchise. This allows several offices to share the cost of region wide advertising.

Company Calling Card

Calling card for .08/minute and no surcharge !

Employees can call in on an 800 line and be transferred out to any number. System logs all calls for each employee to a file. For calls that are transferred back out to numbers local to the system, the cost of such calls can be as little as .08/minute with NO surcharge.

Fax-On-Demand (local & 800)

Call an 800 number and order a fax to be sent back to your fax machine.

ID line(a phone tech's best friend)

We have received over 850,000 calls to this line. Originally developed for internal use, we provide this number to our fellow phone techs in the field. Call ID line and it will speak your Caller ID number, name and then provide a menu to several useful telephone tests. Call us for the number and passcode or email answers@infotelsystems.com

Labline

Allows patients to call a number, enter a passcode and hear their lab results. Our first labline system was installed on a Windows NT network that also provides Intranet services to a medical practice.

Prescription Refill Line

Call to leave prescription refill information with your doctors office.

Phonetree

Phone Tree provides for automated delivery of an audio message by telephone to a list of people. Phone Tree first accesses a specific contact record in a database then...

Travel Line

Informs callers to regional bus tours and faxes back information

Infotel Systems - Richmond, Virginia - Business Telephone Systems, Voice & Data Networks, Cabling, Carrier Services  804-266-6600