Digital Phone

Micro-cellular Wireless 

Roams across multiple customer owned "micro-cells" providing 100+ acre range. Can ring with your desk phone.

Advanced IP phones

Your Cell Phone

Infotel Systems serves Richmond, Virginia and central Virginia. We have been a Panasonic telephone systems dealer since 1988! Below are the best features of Panasonic.

Simultaneous Ringing

Ring your desk and cell phone (or Panasonic wireless) at the same time. Your cell phone shows the Caller ID of the caller so you can screen the call. If you don't answer, the call is answered by your Panasonic mailbox. Calls answered on the cell can be transferred back to the office!

1.9ghz Micro-cell Wireless Capability

Panasonic is best in class here. Panasonic manufactures more wireless phones than anyone and it shows. As pictured above, the multi-cell wireless option provides coverage via many strategically placed cell station antennas. As you move throughout the coverage area, the system provides seamless communication by automatically handing off the call from cell station to cell station. Micro-cell technology is low-cost and solution that keeps people connected whether they are on the factory floor, in the warehouse, in a showroom or just about anywhere on site.

Unified Messaging (Voicemail & Fax to your email inbox)

All you emails, faxes and voice messages are one click away. We believe the Panasonic offers this sophisticated feature at a lower cost that any other manufacturer.

Universal Call Distribution & Call Queues

Panasonic has a very low cost call center monitoring package they built into the operating system. This program provides reports on call center agent performance. Cell phones can even log into the queue to take calls !

Four Answering Modes

Most systems have just a day and night mode. The Panasonic adds a "lunch" and "break" mode to allow for pre-programmed system states when your receptionist can't answer the phone.

Voice Networking

We can connect several business telephone systems together to create one big telephone system. You share a common receptionist and voice utilities. When dedicated circuits fail, we can maintain the voice network over the Internet until dedicated service is restored.

Sophisticated Call Logging

An optional software package logs the data related to every call. Who handled the call, digits dialed or caller id, duration of the call, time of the call, etc. Click on the call record text and you can then actually here the audio recording of the call !

Conferencing

For those not able to come to your Richmond office, the KX-TDA100 and KX-TDA200 systems allow the user to have multiple conference calls from 3-party up to 8-party calls at the same time. This feature can prove to be quite beneficial for those who do a lot of conference calling within the same company and may otherwise need an external conference service.

XDP Port

The digital phones have an "extra device port" that can serve an extra extension or is shared with your extension. This port opens up many custom applications.