Changing Your Computer Server, Desktop and Telephone System Times

 

 

What is the issue?

For Windows 2000 PC and below, and non-updated XP systems, the wrong time can lead to incorrect time stamps on system files and or email.

 

The wrong system time may result in incorrect routing of telephone calls during the opening or closing time of your business, improper message playing during these same times and/or incorrect message receipt time stamp for any left message.

 

Why is this not automatic?

Our newest systems are automatic and can use the latest stored daylight savings time calendars or sync with US Naval Observatory Master Clock Time.  Yet, some older systems are not compatible with recent changes to daylight savings times standards. Telephone systems with custom design may require manual time adjustment. Some telephone systems maintain separate clocks for the telephone system (phone display time) and the voice mail system time.

 

 

Time change process by system type

 

 

Windows desktops and servers and PC based Voice Mail

Windows 2000 and lower require a manual time change. Windows XP just requires application of the latest updates. Windows Vista will update automatically.

 

 


Panasonic KX-TDAxx or TDExx Telephone System from a KX-T7633 or larger display phone

You must make changes from extension 101 or the lowest numbered extension. In this example, we change 11:15 am to 10:13 am.

Keystrokes or Buttons

 Display shows...

[PROGRAM]

 Program No?

* #

 Enter Password

Enter password 

SYS-PRG No?

000

000
Date & Time Set

[Enter] + [Next]

10:15 AM (hour is flashing)

Enter new 2 digit hour

10:15 AM (minute is flashing)

Enter new 2 digit min

10:13 AM (AM is flashing)

Press Auto Dial/Store Button

Time is updated

Lift handset and hang up

Normal display

 

 
Panasonic KX-TDxx Telephone System from any display phone

You must make changes from extension 101 or the lowest numbered extension. In this example, we change 11:15 am to 10:13 am.

Keystrokes

 Display shows...

[PROGRAM] or [PAUSE]

 Program

* + # + {password}

 SYS-PRG No?

Press the SP-PHONE key 3 times

11:15 AM (hour is flashing)

Enter new 2 digit hour

10:15 AM (hour is flashing)

Press FWD/DND

10:15 AM (minute is flashing)

Enter new 2 digit min

10:13 AM (minute is flashing)

Press FWD/DND

10:15 AM (AM is flashing)

Press Auto Dial/Store Button

Time is updated

Lift handset and hang up

Normal display

 

 

Panasonic KX-TVxx Voicemail Systems

In this example, we change 11:15 am to 10:13 am.

 

 Keystrokes

 System audio response

165

Any system prompt. Does not matter.

#6

"Please enter your parties mailbox number...."

*998 or *9998 (if 4 digit system)

"Enter your password followed by the pound sign"

{password} + #

Notification of optional general messages and menu choices

4

"Time is 11:15 a.m. to change press 1, to accept, press 2."

1

"Enter the new time followed by the pound sign... "

{new time as 4 digits} + #

"Enter 1 for AM, 2 for PM"

1

 "Time is 10:13 a.m. to change press 1, to accept, press 2."

Hangup phone

 

 

Iwatsu Systems

 

All PBX systems (the telephone display time)

In this example, we change 11:15 am to 10:13 am. Do this from extension 201 or your lowest numbered extension.

 

 Keystrokes

 System display

 

 4 SUN             11:15 AM

SPKR

ICM

[FEAT] + 64

Set Time            hh:mm

Dial the 4 digit time in military time

Set Time            11:15 (beep...beep....beep)

SPKR

Normal Display

 

 

Internal Voice Mail System

In this example, we change 11:15 am to 10:13 am.

 

 Keystrokes

 System audio response

Access mailbox 201 or the designated system management mailbox as you would to change a greeting.

"Please enter your password"

 [enter password}

[message notification and menu options}

4, 5

"To play the system time, press 1, to set the system time, press 2...."

1

"11:15 am... To play the system time, press 1, to set the system time, press 2...."

2

"The time must be entered in a 24 hr ]format ...."

10:13

"10:13 am. Your selection has been saved."

 

Using external PC based voicemail system

Adjust the time as you would for any PC system  

 

Amanda Voice Mail

Logon to the PC with the administrator password

Set the PC system clock

Run monitor

Enter Password

Click the digital clock icon on the toolbar

Change time

Verify time change on monitor

Exit monitor

Infotel Systems - Richmond, Virginia - Business Telephone Systems, Voice & Data Networks, Cabling, Carrier Services  804-266-6600