Voice & Data Networks

See the Lights
Wireless WAN
Network Applications
Voice Over IP
Remote Desktop

Our Mission

 

We do not do web pages, accounting or inventory packages and only communications related customer programming. We are a communications system company. We do manage your connection to voice, Internet web pages, email, and corporate data. We focus on information availability.

 

We install and maintain local area networks. We are best at design, cutover and testing of voice & Internet utilities. These come in two types...

a. Voice & Internet utilities delivered to your main office.

b. "Tie line" circuits that connect your main office (hub) to your remote offices to create a common voice & data network.

 

This is the foundation for Voice over IP, a rapidly growing technology to lower utility, rent and staff salary expenses.

 

Why use a Telecommunications Firm to Manage your Converged Voice and Data T1's ?

Voice people think a one second communications circuit failure is an eternity. It takes just a second to drop a voice telephone call.

 

Intermittent failures increasing in frequency may be a prelude to a total network failure. Many times the network transport such as a bad copper splice up on a telephone pole are to blame. Your web page fails to load, you click again, your web page arrives. It takes 15 minutes for someone to receive your email. You may not notice brief outages in a data network. You will notice it in a voice network. And so will we. Voice outages are a dropped call. Dropped calls sound the alarm much louder than slow email. When a voice centric person is managing your voice & data network, you get a higher level of service. For this reason, select a network designer with a strong voice background to design your converged voice & data network.  

 

Network Testing Services

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BRI bert tests and Q.931 tests.

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T1 loop back tests and error testing.

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Automated IP Ping testing.

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Volume call testing www.testcalls.com

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IP traffic analysis. Required for IP phones!

 

 

      

Typical Service Level Agreements from Telecommunications Carriers..

Rated Uptime

Hrs Down Time Per Year

99.9 %

9 hours.

99.5 %

44 hours

 

Infotel Systems - Richmond, Virginia - Business Telephone Systems, Voice & Data Networks, Cabling, Carrier Services  804-266-6600